Are these miniatures suitable for children?The miniatures we make are collectors pieces and therefore would not be suitable for children under the age of 14. |
Do you accept non-US currency?The shopping cart service will convert British pounds into multiple currencies including Euros, Canadian Dollars, US Dollars and more. |
Do you ship overseas?Yes! We ship goods all over the world. |
How long will my order take?Generally orders are shipped out in about two weeks. However, there are times when this is not possible, in which case we will email you immediately and give you a better estimated delivery date. |
I need the order for a specific date. Can you help?Yes! We will certainly try our best. It's probably easier to email us ahead of placing the order to discuss what you need and for when. |
Something arrived damaged in the order. What should I do?As carefully as we wrap the miniatures, occasionally things do arrive damaged. Whilst it's upsetting to receive it, just contact us right away and we will sort it out. |
The item I ordered doesn't work in my room box. Can I exchange it?Yes! If you are not happy with anything just let us know and we can arrange a refund or an exchange if that's what you would prefer. |
Is it safe to order online?Absolutely! We use a secure online billing company for credit card transactions. |
